Privacy Policy For Our Water Restoration Company
Who We Are
Grand Prairie Restoration Pros provides property restoration and cleanup services throughout Grand Prairie, Texas. This Privacy Policy explains how we collect, use, and protect information gathered through http://waterrestorationgrandprairie.com/.
We are committed to keeping customer data safe and handling it responsibly while operating from our local office in Grand Prairie, TX.
Information We Collect
We collect information that users provide directly, such as names, addresses, and service requests. We may gather property details, photos, and related documentation for estimates and restoration records.
Device data, site usage information, and cookies help us improve performance. We may also receive information from insurance partners or service providers to support scheduling and project management.
How We Use Information
We use collected information to deliver and manage restoration services, provide estimates, schedule visits, and issue invoices. It also supports insurance documentation, safety monitoring, quality checks, and customer service.
We analyze data to improve our website, detect fraud, and meet legal requirements. Information is only used in ways consistent with this Privacy Policy and applicable law.
Cookies and Similar Technologies
Cookies and related tools help us remember user preferences, understand how visitors use our site, and improve functionality. Session cookies work temporarily, while persistent cookies save settings for future visits.
You can manage or delete cookies through your browser settings, but some features may not function as intended without them.
Sharing and Disclosure
We share information only when necessary to complete services or meet legal and safety obligations. This may include trusted service partners, subcontractors, insurers, and payment processors. Data may also be shared to comply with legal requests or protect company operations. Grand Prairie Restoration Pros does not sell customer information to third parties.
Data Retention
We keep records for as long as needed for business, tax, insurance, and legal purposes. Retention times vary by document type and regulatory requirements.
When records are no longer needed, they are securely deleted or disposed of according to standard company procedures.
Your Choices and Rights
You may request access to your information, ask for corrections, or request deletion where allowed by law.
You can also choose to limit some uses or manage cookie preferences in your browser. Written privacy requests may be mailed to 2202 113th St #100, Grand Prairie, TX 75050, United States.
Security
We use reasonable technical, administrative, and physical safeguards to protect personal information. Access is limited to trained staff who need data to perform their jobs.
While we take precautions, no storage or transmission method is completely secure, and we encourage customers to handle personal information responsibly.
Children’s Privacy
Our services and website are not directed toward children under 16 years old. Grand Prairie Restoration Pros works only with adults or authorized representatives. We do not knowingly collect personal data from minors.
Data Transfers
Some information may be processed by service providers located outside Grand Prairie, TX. In such cases, we use reasonable steps to ensure that personal data remains protected and handled according to this Privacy Policy.
Changes to This Policy
Grand Prairie Restoration Pros may update this Privacy Policy from time to time. The most recent version will always appear on this page. By continuing to use http://waterrestorationgrandprairie.com/ after updates, you agree to the revised terms.
Contact Us
For privacy questions or data requests, please contact us by mail at 2202 113th St #100, Grand Prairie, TX 75050, United States.
Definitions
Personal information means details that identify or relate to a person. Processing means collecting, using, or storing information. Service providers are trusted partners who help deliver our services. Cookies are small files stored on a device to improve website function and user experience.