Terms and Conditions

Acceptance of Terms

By using http://waterrestorationgrandprairie.com/, you agree to follow these Terms and Conditions. Grand Prairie Restoration Pros may update these Terms at any time. Continued use of the website after updates means you accept the revised Terms.

Services

Grand Prairie Restoration Pros provides property restoration, water damage repair, and related cleanup services in Grand Prairie, Texas. Service availability can vary by project size, condition, and location. On site assessments help determine the exact scope of work.

Some projects may involve approved subcontractors or partner vendors who follow company quality and safety standards.

Quotes, Billing, and Payment

Estimates are based on visible damage at the time of inspection and may change as work progresses. Final invoices reflect actual labor, materials, and approved change orders. Deposits may apply for certain projects.

Payment methods include common forms accepted by the company. Late balances may incur fees. Clients should raise billing disputes within ten business days of receiving the invoice.

Insurance and Claims Assistance

We assist customers with photos, documentation, and communication to insurers as part of our restoration process.

However, Grand Prairie Restoration Pros does not control insurer approvals, coverage decisions, or payment timelines. Insurance carriers remain responsible for claim determinations and reimbursements.

Scheduling, Access, and Site Conditions

Clients must provide safe access to the property during agreed work hours. Utilities, water, and power should remain available for use.

Work may pause if conditions are unsafe, if hazardous materials are found, or if pets or minors are present in restricted areas. Clients must secure valuables before work begins.

Health and Safety

Our technicians are trained to IICRC standards and follow strict safety procedures. We use personal protective equipment, containment systems, negative air machines, and EPA registered disinfectants when required. All work is performed in compliance with local health and safety regulations in Grand Prairie, Texas.

Customer Responsibilities

Customers agree to provide accurate property information, remove fragile or valuable items when requested, and follow drying or safety instructions. Any hidden damage, preexisting issues, or unreported hazards may affect project results or timelines.

Warranties and Disclaimers

We provide a limited workmanship warranty covering our labor under normal conditions. This warranty excludes preexisting damage, hidden defects, wear, acts of nature, or failures caused by third parties. No other warranties are expressed or implied beyond this description.

Limitation of Liability

To the fullest extent allowed by law, Grand Prairie Restoration Pros limits liability to the amount paid for the specific service in question. We are not responsible for indirect, incidental, or consequential damages.

Cancellations and Rescheduling

Clients may cancel or reschedule with advance notice. Fees may apply if materials were ordered or work was prepared. Emergency services may follow different scheduling terms due to response urgency.

Intellectual Property

All text, photos, and design elements on this website belong to Grand Prairie Restoration Pros or its licensors. No part may be copied, reproduced, or distributed without written permission.

Privacy and Data

We handle personal information as described in our Privacy Policy. Job photos, notes, and reports may be used for internal documentation and insurer communication purposes with customer consent.

Third Party Links and Tools

Any references or links to outside resources are provided for user convenience. We do not control or endorse external content, and users access these resources at their own discretion.

Changes to These Terms

Grand Prairie Restoration Pros may revise these Terms when needed. The latest version will always appear on this page. Using http://waterrestorationgrandprairie.com/ after updates means you accept the revised Terms.

Governing Law and Dispute Resolution

These Terms follow the laws of Grand Prairie, Texas. Any disputes will be handled in local courts after both parties attempt good faith negotiation to resolve the issue.

Contact

All written correspondence should be mailed to 2202 113th St #100, Grand Prairie, TX 75050, United States. Please send any questions about these Terms to that address.

Severability and Entire Agreement

If any part of these Terms is found invalid, the remaining sections still apply. These Terms represent the complete agreement regarding website use and company services.

Force Majeure

Grand Prairie Restoration Pros is not responsible for delays or failures caused by events beyond reasonable control, such as severe weather, power loss, or supply chain disruptions.

This document provides general information and does not serve as legal advice.